Data Protection

New rules for processing personal data


How and for what purposes is your personal data used?

GoFox - Information Technologies uses the information collected to facilitate customer management, for historical and statistical purposes, legal obligations, quality of service control and for future contacts. We use the information collected to tailor our products and services to our customers, to send information, promotions via email, SMS or phone call. This communication relates to our products or products from partners with whom we have an agreement and does not constitute a legal or contractual obligation.

There are no consequences for those who do not provide them.


Who is responsible for the information?

GoFox - Information Technologies is responsible for the collected data that is processed by computer. To ensure the security of your data and maximum confidentiality, we treat the information you have provided to us in an absolutely confidential manner, in accordance with our internal security and confidentiality policies and procedures and do not share your data with third parties for commercial purposes. There may be automated decisions, such as the definition of profiles, in order to better adapt our offer to the needs of our customers based on their interests, services and products purchased.

The data subject can submit a complaint to the supervisory authority - the National Data Protection Commission.


Who can I contact to access, rectify or delete the data?

Our customers and visitors have different privacy concerns and can at any time review, update and decide what kind of data they want to see stored. The person in charge of the data can be contacted directly through the email or by mail to GoFox - Information Technologies, Rua de Fundões nº151, 3700-121 São João da Madeira, who can request the at any time the copy of the data that concerns you, the withdrawal of consent, the rectification, erasure, limitation, portability and opposition to the treatment of the same. On our website they can remove the account without any necessary justification. The subsequent withdrawal of consent does not compromise the legality of the treatment carried out based on this consent.


How long is the data stored for?

Personal data are kept until the purpose for which they are used has been exhausted, being eliminated 2 years after the last interaction of the customer with our services or products, or, while the customer benefits from a service or product from GoFox - Tecnologia de Informação Unipessoal , lda., if at a later date, and if applicable. There may be legal provisions that require you to keep personal data for a minimum minimum period of time.